At the time you are selling your home, expect many people to “encroach” on your privacy. In case your home is being handled by real estate agents, then many of the calls and inquiries would be controlled by them. If you are selling your home yourself, (FSBO) then you’ve got a huge job in your hands.
As an independent home seller, you may be swamped by a long queue of emails and endless phone calls from possible buyers. Replying emails will not pose much of an issue because you have time to write your thoughts and you can do those at your own private time. Answering phoned inquiries is a different matter completely.
One major thing to remember about handling your business through the phone is that, contrary to what you may believe, you are not invisible. The person on the other end of the line can sense your mood at that particular time. If you are livid, irritated or bored, even though they can’t see your facial expressions, they can sense your feelings through the quiver of your voice. With this in mind, try to be warm and friendly. No matter how inane their questions are, do not show your irritation.
Additionally to this, you have to know every little detail about your home. It would be safe to accept that you already know the basics (how many toilets, bedrooms, how many cars can the garage take), however, you should likewise be ready to answer other unexpected questions (i.e. when was the last time you had the house treated for termites). Nothing will trouble a buyer more than somebody who does not understand much about what they are selling.
It would be nice if you could join all phoned-in inquires yourself. However, in the eventuality that you can’t stay at home, make sure that you leave specific instructions with someone who would be capable of taking these calls. If no one can do the job well, then make sure you can be reached through your cell phone.