Frequently Asked Questions
Get to know our full-service approach to buying and selling in Colorado.
Are you a full-service real estate brokerage?
Yes. Flat Rate Realty Group provides full-service real estate representation. Sellers receive help with pricing, property marketing, showings, offers, negotiations, contract deadlines, and closing coordination. Buyers receive help with their home search, showings, offers, negotiations, and the steps toward closing. Our listing fee structure does not turn your sale into a do-it-yourself listing. We review the services for your transaction with you in your written agreement.
Will I work with the same agent throughout the process?
Yes. We are a family-owned brokerage and work together as a team, but your main point of contact will remain the same agent throughout your transaction. You also have the support of our team and are welcome to speak with another team member whenever you prefer.
How will I receive showing feedback and updates on my listing?
Our showing service automatically requests feedback from showing agents through repeated phone, email, and text follow-ups. Our team also follows up directly, and we work to share feedback with you as soon as it becomes available. Feedback depends on the showing agent responding, so it may not be available after every showing.
We aim to review your property activity and contact you at least once every 9 to 10 days with an update. When there are more showings, new feedback, or other developments, we contact you more often. During quieter periods with no new information, updates may be spaced further apart. You are always welcome to reach out with questions.
What marketing is included when I sell my home?
Our listing services include professional photography, MLS and online marketing, a property webpage, professionally designed signs and flyers, and showing coordination. One open house is included, and drone footage is available for select properties. Ask us about the preparation and marketing plan for your home.
Will you help with negotiations and the steps through closing?
Yes. Our team helps review offers, negotiate price and terms, manage contract deadlines, coordinate inspection-related steps, and prepare for closing with the other professionals involved. You have an agent to guide you through the transaction.
Can you help if I am moving to Colorado from another state?
Yes. We can discuss your preferred areas, budget, and moving timeline, and use video tours or virtual showings to help you evaluate homes remotely. Contact the team to plan your search before you arrive.
What do I need before you show me homes?
Lender preapproval and a signed buyer's agent agreement are required before home showings. We will explain representation, compensation, and any available buyer rebate before you move forward. Read about our buyer services and rebate program.
How can you offer lower listing fees and still provide full service?
Our family-owned team works from home and uses mobile offices, which helps keep our overhead low. A steady volume of home sales keeps our team busy, while technology simplifies communication and many steps in the selling process. These efficiencies allow us to offer lower listing fees while providing full-service support, personal guidance, and teamwork throughout your sale.
Do all of your agents cover the same areas?
Yes. Our agents cover the same service areas and share their knowledge as a team. If another agent has more experience with a particular area, property, or question, we work directly with that agent to give you the most informed guidance we can. Your main agent remains your point of contact, with the team supporting you. Our goal is to work in partnership with you throughout your home-selling process.
Do you offer a free consultation?
Yes. We offer free consultations through Google Meet, over the phone, or in person. Choose whichever option works best for you. We can discuss your goals, answer your questions, explain our services and fees, and walk through the next steps. Using technology to make meetings and communication simpler is one of the ways we keep our operating costs and listing fees lower.
Do I have to list my property at your recommended price?
No. It is your property, and the listing price is your choice. We will work with the price you choose, but we strongly recommend considering our pricing recommendation when deciding how to position your home on the market.
Our $250 marketing fee helps protect the costs we invest in marketing your property if the listing is canceled or expires. It is not an additional fee for choosing a different listing price.
Is there a fee if my listing is canceled or expires?
Yes. A $250 fee applies if your listing is canceled or expires. This fee helps cover marketing costs, including photography, the 3D tour, and advertising. We will release the property photos to you so you can use them at a later date or to market the property as a rental.
When do I pay the commission?
The commission is paid at the time of closing.
How do I get started?
Tell us whether you are buying, selling, or doing both, along with your location and timeline. We will discuss your goals and the next steps. Sellers can request a personalized price analysis or use our instant home value tool.